Snapchat My AI Not Showing Up? Here is the Real Fix

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What is Snapchat My AI?

My Snapchat AI is an exciting artificial intelligence companion designed to engage and entertain users. Despite its popularity, some users face an issue where My AI doesn’t appear on their Snapchat app.

In this article, we’ll explore the reasons behind Snapchat My AI not Showing up and provide simple solutions to it and get My AI on Snapchat.snapchat my ai

Why is My AI not Showing Up on Snapchat?

Before diving into the solutions, it’s essential to understand why My AI might not be visible on your Snapchat.

There are a few reasons why this could be happening

  1. Region-Specific Rollout: Snapchat may have initially limited the release of My AI to certain regions, which could be the reason why some users cannot access it.
  2. App Version: The version of your Snapchat app might be outdated, preventing you from accessing new features like My AI.
  3. Account Limitations: Certain accounts, such as those created by underage users, might not have access to My AI due to safety and privacy considerations.

Hence, the chatbot is not available to everyone yet—even if you’re a Snapchat Plus subscriber.

That said, you don’t have to subscribe to Snapchat Plus to have access to My AI on Snapchat as it’s available for all users.

How to Fix My AI not Showing Up on Snapchat

Method 1: Update Snapchat

The first step to ensure you can access My AI is to ensure you are using the latest version of Snapchat. Follow these steps to update the app on both Android and iOS:

For Android

  1. Open the Google Play Store and tap the three horizontal lines in the top-left corner.
  2. Select “My apps & games” from the to update snapchat on android
  3. If Snapchat appears on the list of pending updates, tap the “Update” button next to it.
  4. Open Snapchat, swipe right from the Camera screen, and tap on “My AI” to chat with it.get my ai on snapchat

For iOS

  1. Open the App Store and go to the “Updates” to update snapchat on iphone
  2. If an update is available for Snapchat, tap the “Update” button next to the app.
  3. Open Snapchat, and you will find Snapchat My AI on chat screen.

Method 2: Add My AI as a friend

If you have updated Snapchat and still don’t see My AI, you can try adding My AI as a friend directly.


  1. Open the App Store or Google Play Store and update Snapchat.
  2. Open Snapchat and swipe right from the Camera screen.
  3. Select the search icon and search for “My AI”.how to add my ai on snapchat as a friend
  4. Tap on the “Say hi to My AI!” episode and tap on “View”.
  5. Tap on the “Add Friend” button to add My AI as a friend.
  6. Go back to your chats and chat with My AI.

Method 3: Wait for My AI to roll out to you


  1. According to Snapchat, My AI is slowly being rolled out to everyone.
  2. If you don’t have the feature, it means that it has not been rolled out to you yet.
  3. You need to wait for a few weeks or months to get access to My AI.snapchat my ai not available due to rolling out


Is My AI available to everyone?

As with many new features, Snapchat may release My AI in stages, and it might not be immediately accessible to all users. If you don’t see it yet, try updating your app and waiting for the rollout.

Can I use My AI on multiple devices?

Yes, My AI should be available across all devices where you have logged in to your Snapchat account.

Why is My AI not responding to my messages?

My AI might be experiencing high demand, leading to delays in responses. Give it some time, and the responsiveness should improve.


Snapchat’s introduction of My AI has brought a new level of excitement and engagement to the platform. However, some users might encounter issues with My AI not showing up.

By updating the Snapchat app, trying to add My AI as a friend, and exercising patience for the gradual rollout, users can overcome this problem and enjoy the company of their new artificial intelligence companion on Snapchat.

So, if you can’t find My AI yet, follow these steps, and soon you’ll be chatting away with your virtual friend!

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